Mobile apps
Fintech
Productivity & collaboration
Tools
B2C
Payments & approval mobile app
A mobile app designed to simplify approvals, payments, and trip management for families. It enables users to handle transactions, manage payment methods, and track activities across mobile and web, providing a streamlined and accessible experience for everyday coordination and financial tasks.
The problem
Broken payment flow and UI issues
The app faced bugs and inconsistencies after updates, especially in payment flows and key screens. Users encountered blocked actions, unclear errors, and UI glitches, making it difficult to complete transactions and reducing overall trust in the app experience.
The solution
Payment flow fixes
Critical issues in checkout and card handling were resolved to restore usability.
UI bug fixes
Visual glitches and layout issues were corrected across key screens.
Interaction improvements
Keyboard and input behaviors were optimized for smoother user actions.
Payment methods management
Flows for adding, removing, and selecting cards were redesigned.
Error handling
Technical errors were replaced with clear, user-friendly messages.
Interface updates
Key screens like trips and finish were refined for better clarity.
Results
2x
Increase in successful payment completion after flow fixes.
100%
Core payment and card management flows stabilized.
50%
Reduction in user-facing errors during checkout process.
Key features
Highlights
Reliable payment experience
The payment flow is stabilized to ensure users can add cards, complete transactions, and retry payments without errors, creating a more dependable and trustworthy experience.
Optimized mobile interactions
Input fields, keyboard behavior, and screen layouts are adjusted to prevent blocking actions, ensuring smooth interaction during critical steps like checkout.
Let's get in touch
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