Web development
GovTech
Nonprofit
Productivity & collaboration
B2C
Ngāti Whātua Ōrākei
https://ngatiwhatuaorakei.com/
Community portal for grants & members
A digital platform for an iwi community to manage member data, applications, and services. The portal enables registration, profile management, and grant submissions, while supporting internal operations through structured workflows and centralized data management.
The problem
Complex member and grant management
Managing member data, family relationships, and grant applications involved fragmented processes and unclear workflows. Users faced difficulties with registration and submissions, while administrators lacked a structured system to track, review, and manage applications efficiently.
The solution
Member portal development
A secure portal was created for registration, profiles, and family data management.
Grant application system
Structured flows were designed for submitting and tracking grant applications.
Admin panel
An internal system was built to review, manage, and process applications.
CRM integration
The platform was integrated with Dynamics CRM for data synchronization.
Data structure and logic
Relationships, statuses, and data rules were defined for consistent behavior.
UX improvements
User flows were refined to simplify registration and application processes.
Results
2x
Faster processing of grant applications through structured workflows.
100%
Centralized member and family data within a single system.
30%
Reduction in errors through improved data logic and validation.
Key features
Highlights
Member profile and family data
Users can manage personal and family information within a structured profile, including relationships and child data, ensuring accurate records and easier access to services.
Grant application workflows
A clear system allows users to submit, track, and update applications, while administrators can review statuses, manage approvals, and handle requests efficiently.
Let's get in touch
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