Web development

B2B

Productivity & collaboration

Tools

Tangelo

https://www.tangelo.ai/

UX redesign for complex SaaS platform

A SaaS platform designed to manage workflows, users, and analytics across complex business processes. The system includes admin and user portals with data-heavy interfaces, enabling teams to organize information, track progress, and operate through structured, scalable digital workflows.

The problem

Overloaded interface slowing user work

The platform’s interface was dense and inconsistent, making it difficult to quickly find information and complete tasks. Complex lists, unclear hierarchy, and lack of unified patterns increased the number of steps required, slowing down everyday workflows.

The solution

Product design

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UX design

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UI design

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Design systems

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UX research

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Usability testing

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Prototyping

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UX audit and review

A full audit identified friction points, inconsistencies, and usability issues.

User flow simplification

Key workflows were restructured to reduce steps and improve task completion.

Interface restructuring

Complex screens and lists were simplified for better clarity and navigation.

Design system alignment

Consistent patterns and components were introduced across the platform.

Data and list optimization

Tables and data views were redesigned for readability and faster scanning.

Implementation-ready designs

Final designs were prepared for smooth handoff and development integration.

Results

30%

Reduction in time spent navigating complex workflows and screens.

40%

Improvement in data readability across lists and dashboards.

100%

Consistent UX patterns applied across the entire platform.

Testimonials

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Key features

Highlights

Simplified workflow navigation

Core user journeys were restructured to reduce unnecessary steps, making it faster to move between tasks, access key actions, and complete workflows without confusion or delays.

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Unified interface patterns

Consistent design patterns were applied across screens, improving predictability and helping users understand how to interact with different parts of the system more easily.

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Improved progress visibility

Clear status indicators and progress tracking help users understand where they are in a process, what has been completed, and what actions are required next.